Why Is Microsoft Office Not Working

• Ms Office Not Working
• Microsoft Office Not Working After Update
• Word Not Opening
• Why Is Microsoft Office 10 Not Working

How to Fix Microsoft Outlook Has Stopped Working

Microsoft Outlook has stopped working on Windows 10, 8 or 7? Here are the solutions! Try repairing Office or uninstalling and reinstalling it. If that still doesn't work, you should have the latest device drivers installed on your PC. If Outlook starts in Safe Mode, disable the application add-ins and COM add-ins one at a time: With Outlook still in Safe Mode, click File > Options > Add-Ins. In this article, you will find out everything you need to know to access Outlook.

Since this is happening with more than one Microsoft Office application, follow these steps to perform a full repair of your Office installation. Open Control Panel - Programs and Features Click Microsoft Office in the list of installed applications At the top, click 'Change'. How to deal with common Microsoft Office issues such as activation and reinstalling. Please read the following self-help guide. If you still have problems, please bring your computer to our office in Subiaco and we will fix the issues for you for a small fee. Quit any Office programs that are running. In Control Panel, choose Programs and Features. In the list of installed programs, right-click Microsoft Office 2016 or Microsoft Office 2013, and then choose Change. If repairing your Office programs didn't resolve your issue, move on to the next step. Office 365 (Office365 or o365) is an online productivity suite that is developed by Microsoft. Office 365 contains online and offline versions of Microsoft Office, Skype for Business (previously: Lync) and Onedrive, as well as online versions of Sharepoint, Exchange and Project. Office not working in windows 10 – Get Live Support You might face issue in accessing your word documents, excel sheet and other office programs after installing windows 10 or upgrading to windows 10 operating system. The office program may not work properly in case of internal registry corruptions, program mismatch and compatibility change.

Like other Office software, you are very likely to meet 'Microsoft Outlook has stopped working' error while opening or sending an email with Outlook 2007, 2010, 2013, or 2016.

Outlook stopped working may occur due to several reasons, like incompatible add-ins, DLL files problem, lost or corrupted PST file, and more. Whatever the cause is, as soon as you come across Outlook not responding error, you can try the methods demonstrated below.

How to Solve 'Microsoft Outlook has stopped working' Error

When Microsoft Outlook suddenly becomes gray and says 'Not Responding' or 'Microsoft Outlook has stopped working' error, you can use the following workarounds to fix the problem.

Way 1. Remove Flawed Add-ins in Safe Mode

Step 1. Press Windows + R keys to active Run dialog. Type Outlook.exe /safe and hit Enter to access the safe mode.

Step 2. Go to 'File' > 'Options' > 'Add-ins' > 'Go'.

Step 3. In the pop-up window, remove all the third-party add-ins and remain the Microsoft add-ins you need.

Way 2. Use Event Viewer

You can use Event Viewer to diagnose the reasons for Outlook stopped working in event logs.

Step 1. In the Windows Search Box, type Event Viewer, and press Enter.

Step 2. Expand 'Windows Logs' in Event Viewer Windows, then choose 'Application'. Find out items named 'Outlook', 'Windows Error Reporting' or 'Application Error' in the Source line. Identify the reasons, locate the error file, and delete.

If you don't find any useful information here and the Outlook keeps not working, continue to take the following measures to resolve the issue.

Way 3. Create a New Outlook Profile

Step 1. Go to 'Control Panel' > 'mail'.

Step 2. In the new dialog, click 'Show profile' > 'Add' and type a profile name. Click 'OK' to move on.

Step 3. Type the email account, and click 'Next'.

Step 4. Now, set the newly created profile as the default email profile. Then, restart your outlook.

Way 4. Repair your MS Office Suite

This operation will check and repair any errors that might cause Microsoft Outlook has stopped working or responding issue.

Step 1. Close all the running Office applications.

Step 2. Open 'Control Panel', there, choose 'Programs and Features'.

Step 3. Right-click on the Microsoft Office. Select 'Change' > 'Quick Repair' > 'Repair'. After the repair process ends, restart Outlook.

Way 5. Repair Corrupt PST File with SCANPST

Step 1. Press Windows + E to open File Explorer. Search for SCANPST in the Search bar. When you find the program, double-click to open it.

Step 2. In the Microsoft Outlook Inbox Repair Tool window, click 'Browse' to choose the .pst file to repair.

Step 3. Click 'Repair' to fix the damaged .pst file. When the process completes, restart Outlook.

How to Recover Lost/Deleted Outlook Emails with Email Recovery Software

What should you do if the .pst files are lost or corrupted? Or how can you recover lost Outlook emails caused by the Outlook has stopped working problem? In this situation, resort to EaseUS data recovery program for help. This data recovery software enables you to scan your computer and restore the lost or corrupted .pst files. After the recovery, you can get back all contents, such as e-mails, attachments, contacts, calendars, tasks, notes, and journals, etc.

Now, download this powerful email recovery tool to recover deleted emails and .pst/.ost files with ease.

Step 1. Select a location and start scanning.

Launch EaseUS Data Recovery Wizard, hover on the location(hard drive partition, external HDD, Card devices) where you lost data, then click 'Scan'.

Step 2. Preview and select the files.

Ubuntu usb drive. Wait until the scanning completes. If you need to double-click the item to preview the file, then select the data you attempt to recover.

Step 3. Recover lost data.

Click 'Recover', choose a location to save the recovered data, then click 'OK'. You should store the data in another place instead of the original one.

Import PST/OST files into Outlook

To retrieve your email to Outlook, do as the following steps.

Step 1. Start Outlook. Go to 'File' > 'Open & Export' > 'Import/Export' > 'Import from another program or file' > 'Open Outlook Data File'.

Step 2. In the navigation pane, drag and drop the emails, contacts, other folders from .pst file to your existing Outlook folders.

Conclusion

If the Microsoft Outlook has stopped working, many business works may suspend, which will bring a lot of inconveniences, even economic loss. Although there are several manual ways you can take to solve the problem, they are complicated to a different degree. Therefore, if Outlook errors cause any data loss, you'd better use a professional data recovery application to help you out, as EaseUS Data Recovery Wizard recommended her.

Microsoft Outlook Has Stopped Working FAQs

Here are some frequently asked questions about Outlook not working. You can read on to get additional help. 10 4 images.

How do I fix Microsoft Outlook has stopped working?

To Solve Microsoft Outlook has stopped working Error:

1. 1. Remove Flawed Add-ins
2. 2. Use Event Viewer
3. 3. Create a New Profile
4. 4. Repair MS Office Suite
5. 5. Repair Corrupt PST File
6. 6. Recover Outlook Emails

Why has my Outlook email stopped working?

Causes to Outlook not working:

• Outlook doesn't have a connection to the Internet or your network.
• Some POP and IMAP email accounts use an outgoing mail (SMTP) server that requires authentication.
• Your ISP or network has a firewall that blocks connections to your email service's outgoing mail (SMTP) server.
• Your credentials or account settings are incorrect.
• Your network requires a proxy server to connect with the mail server.
• Your email server is unavailable.

Why are my emails not showing up in my inbox?

To Solve Microsoft Outlook has stopped working Error:

1. 1. Remove Flawed Add-ins
2. 2. Use Event Viewer
3. 3. Create a New Profile
4. 4. Repair MS Office Suite
5. 5. Repair Corrupt PST File
6. 6. Recover Outlook Emails

Why has my Outlook email stopped working?

Causes to Outlook not working:

• Outlook doesn't have a connection to the Internet or your network.
• Some POP and IMAP email accounts use an outgoing mail (SMTP) server that requires authentication.
• Your ISP or network has a firewall that blocks connections to your email service's outgoing mail (SMTP) server.
• Your credentials or account settings are incorrect.
• Your network requires a proxy server to connect with the mail server.
• Your email server is unavailable.

Why are my emails not showing up in my inbox?

Your mail can go missing from your inbox because of filters or forwarding, or because of POP and IMAP settings in your other mail systems. Your mail server or email systems could also be downloading and saving local copies of your messages and deleting them from Gmail.

Note

Office 365 ProPlus is being renamed to Microsoft 365 Apps for enterprise. For more information about this change, read this blog post.

Symptoms

By default, installations of Microsoft Office are configured to automatically update your Office installation when new updates are made publicly available. However, if you examine the Account section of the backstage, you may see that updates are disabled or that the command to manage updates is disabled or hidden. For example, the following figure indicates that updates are disabled in the backstage.

Cause

This issue occurs if updates have been manually disable or are managed through Group Policy settings.

Resolution

Ms Office Not Working

We recommend that you keep automatic updating enabled for Office installations because this configuration allows Office to automatically update with the latest fixes and security features. To re-enable automatic updates for Office, follow the steps below.

• Manually configure automatic updates

  If your Office installation is not managed by Group Policy, you can manually re-enable automatic updates by following these steps. If you cannot follow these steps because the Update Options control is disabled or missing, your updates are being managed by Group Policy.

  1. Start any program.
  2. On the File tab, select Account.
     Note: In Outlook, select Office Account.
  3. On the right side, select Update Options, and then select Enable Updates.
  4. If you are asked whether you want to let Microsoft Office make changes to your computer, select Yes.

• Automatic updates managed by Group Policy

  Warning

  Follow the steps in this section carefully. Serious problems might occur if you modify the registry incorrectly. Before you modify it, back up the registry for restoration in case problems occur.

  If you cannot follow the steps in the 'Manually configure automatic updates' section, this is because the Update Options control is disabled or missing due to a Group Policy. For example, the following figure shows the Update Options control when the Enable Updates option is hidden through a Group Policy:

  To examine the registry data that is associated with the Group Policy settings which control this feature, follow these steps:

  1. Start Registry Editor. To do this, take one of the following actions:
  • In Windows 10 or Windows 8, press the Windows key + X, select Run, type regedit in the Open box, and then press Enter.
  • In Windows 7 and Windows Vista, select Start, type regedit in the Start Search box, and then press Enter. If you are prompted for an administrator password or for confirmation, type the password, or select Allow.
  1. Locate and then select the following registry key:

  Note: If this key does not exist in your Registry Editor, see How to add the registry key via policy below.

  Microsoft 365 Apps for enterprise, Office 2019, and Office 2016

  HKEY_LOCAL_MACHINEsoftwarepoliciesmicrosoftoffice16.0commonOfficeUpdate

  Office 2013

  HKEY_LOCAL_MACHINEsoftwareWow6432Nodemicrosoftoffice15.0commonOfficeUpdate

  1. Examine the following registry values under the OfficeUpdate key:
     
  • DWORD: EnableAutomaticUpdates
    Values:
    0 = automatic updates are disabled
    1 = automatic updates are enabled
    
  • DWORD: HideEnableDisableUpdates
    Values:
    1 = hide the menu option to enable or disable automatic updates
    0 = show the menu option to enable or disable automatic updates
  1. If you have any questions or concerns about these policy settings, see your domain administrator.

How to add the registry key via policy

The registry key is added automatically when you install ADMX/ADML files. To do this:

Microsoft 365 Apps for enterprise, Office 2019, and Office 2016

1. Always download the LATEST admin templates to a location of your choice:Administrative Template files (ADMX/ADML) and Office Customization Tool for Microsoft 365 Apps for enterprise, Office 2019, and Office 2016
2. Select the Download button.
3. Select either the x64 or the x86 build.
4. Select Run and follow the prompts to install the software.
5. Copy the *.admx files into the C:/Windows/PolicyDefinitions/ folder.
6. Copy the *.adml files from the language-locale subfolder (for instance, 'en-US') into the respective language-locale folder under C:/Windows/PolicyDefinitions/.

Warning

Microsoft Office Not Working After Update

Be sure to preserve the same language-locale PolicyDefinitions folder which is applicable to your environment.

Office 2013

1. Go to the Office 2013 Administrative Template files (ADMX/ADML) and Office Customization Tool page.
2. Select the Download button.
3. Select either the x64 or the x86 build.
4. Select Run and follow the prompts to install the software.
5. Copy the *.admx files into the C:/Windows/PolicyDefinitions/ folder.
6. Copy the *.adml files from the language-locale subfolder (for instance, 'en-US') into the respective language-locale folder under C:/Windows/PolicyDefinitions/.

Warning

Be sure to preserve the same language-locale PolicyDefinitions folder which is applicable to your environment.

Word Not Opening

After you copy the Administrative Template files to AD DS, you'll find the update policy settings under Computer Configuration > Policies > Administrative Templates > Microsoft Office 2016 (Machine) > Updates in the Group Policy Management Console. You'll also find a description of how to configure each policy setting.

More information

Why Is Microsoft Office 10 Not Working

For more information about configuring the update settings via GPO, see Configure update settings for Microsoft 365 Apps for enterprise.